Privacy Policy

When you submit a request through our website, we may collect personal information that you choose to provide, including:

• First and last name
• Email address
• Phone number
• Business name and business type / trade
• Any details you share in open-ended fields, such as how your business currently handles incoming inquiries

We also collect basic technical information automatically, such as the page URL, browser user agent, and the general device type (mobile or desktop) associated with your submission.

We use the information you submit to:

• Respond to your inquiry and schedule or confirm appointments
• Communicate with you about your service and related updates
• Understand your business needs and prepare a relevant review
• Improve our website, forms, and service experience

Submitting an inquiry does not create a paid service contract. Your information is used to follow up with you about your request.

To manage inquiries and provide our services, your information is processed through the service providers we use to operate our business. This includes our CRM and marketing platform, where applicable, which we use to store contact details, track inquiries, and send permitted communications.

We do not sell your personal information. We only share information with service providers to the extent necessary to operate our business and respond to your request, and as required by law.

For review: The specific CRM and marketing platform provider, its data-processing location, and any sub-processors should be confirmed with the business owner before publishing. Replace this notice with the confirmed provider details.

If you provide a phone number, it is not used to automatically enroll you in any text messaging campaign. Text messaging is only used where you have separately and explicitly consented using the checkboxes on our inquiry form.

Your mobile messaging opt-in information and consent is not shared with third parties or affiliates for their own marketing purposes.

You may opt out of text messages at any time by replying STOP to any message, or by contacting us using the details below. Reply HELP for help. Message and data rates may apply.

We retain information you submit for as long as reasonably necessary to respond to your inquiry, provide our services, and meet legal obligations. We use reasonable administrative and technical safeguards to protect your information against unauthorized access or disclosure.

For review: Confirm the specific retention period and security measures with the business owner before publishing.

You may request access to your personal information, request corrections, or request that we delete your information, subject to legal obligations. To make any of these requests, contact us using the details below.

To ask questions about this policy or to make a privacy request, please contact Cresa Systems through the inquiry form on our website.

For review: Add a confirmed business email, mailing address, and phone number here before publishing. Do not publish unverified contact details.